Instructional Technologist & Training Specialist

Western Washington University   Bellingham, WA   Full-time     Education
Posted on September 12, 2022
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Position Title Instructional Technologist & Training Specialist
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2022 U.S. News & World Report rankings.
About the Department Academic Technology and User Services (ATUS) supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

The ATUS mission is to connect the campus community by providing access to essential communication technologies and valuable technology resources supporting teaching and learning.

Engage the campus community in the strategic implementation of technology to achieve the university mission.

And, Empower the campus community by advancing new technologies and technology skills.

About the Position This position provides Tier-2 support to clients with issues that cannot be resolved by staff at the Helpdesk for applications in media creation and design for systems throughout the campus including the Adobe Creative Cloud, 3D printing/scanning, VR media, and Wordpress. In addition to providing application support, the position provides expert-level consultation on the purchase, maintenance and support of MakerSpace technologies and media production equipment. The position is a system administrator on the institution-wide content management system (WordPress) used by all student, staff and faculty for academic programs and departments. This position assists clients directly in the creation and maintenance of Photoshop, Illustrator, InDesign, Final Cut and Premiere projects. This position is the co-manager in the Student Technology Center maintaining access to specialized technologies and supervising 25+ student staff who work directly with clients on software use and provide computer lab and training services.
Required Qualifications
  • Bachelor's degree in MIS, Computer Science, or technology-related field or an equivalent combination of work experience, certification, and education.
  • Four or more years of recent Windows, Macintosh, iOS, professional information technology experience requiring organization, prioritization, troubleshooting, confidentiality, timeliness, customer service, and working independently to successfully install, configure, secure, maintain, and support Windows OS, Macintosh OS and mobile OS (iOS/Android).
  • Eight years experience working with clients creating multimedia assets using Adobe Creative Cloud applications and other advanced media creation solutions.
  • Four years developing and delivering user training.
  • Four or more years of print management and maintenance
Preferred Qualifications
  • Adobe Certifications or Endorsements
  • Wordpress Certification or Endorsements
Conditions of Employment All employees must comply with our Immunization policies, including COVID vaccination by time of hire and Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to if you need information regarding medical or religious exemption and applicable accommodations.
Salary $5,499 - $7,218/month depending on qualifications and experience
Benefits Information Position is open until filled

Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay);

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3303 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.